"Rob Will is the owner of Will Air and was very responsive. I got several quotes for this project and he
was the only one that did a very through inspection of my existing setup, taking pictures, measurements
and notes before he gave me an estimate. He provided many options and was easy to negotiate with and gave me a lot of information about BGE rebates (which no one else had mentioned). He also had the best attitude, for what it's worth. Regardless, I believe I got a fair price and that he offered a better system for my money compared to others. He arranged a time and date a week out to perform the install. I got a call the day before the install to remind me of the next day, and the next day his crew showed up 15 minutes early. They were very professional and I had heat by the evening and they were finished the next day. I paid and signed that I was happy with the work, and afterwards - as the guy was opening the furnace to show me the insides - he noticed a leak - and stayed an extra hour, late on a Friday, to further repair the new system. This was a lot of money to spend and I believe this type of work proves its-self over time, but all-in-all I think the install service went about as well as it could have. I would hire Will-Air again."
