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"Service tech was very polite and early. Fixed AC unit and explained what he did and showed the bad part that was replaced. Reasonable price for a short notice call."

John Hodge May 19, 2020

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"Rob Will is the owner of Will Air and was very responsive. I got several quotes for this project and he
was the only one that did a very through inspection of my existing setup, taking pictures, measurements
and notes before he gave me an estimate. He provided many options and was easy to negotiate with and gave me a lot of information about BGE rebates (which no one else had mentioned). He also had the best attitude, for what it's worth. Regardless, I believe I got a fair price and that he offered a better system for my money compared to others. He arranged a time and date a week out to perform the install. I got a call the day before the install to remind me of the next day, and the next day his crew showed up 15 minutes early. They were very professional and I had heat by the evening and they were finished the next day. I paid and signed that I was happy with the work, and afterwards - as the guy was opening the furnace to show me the insides - he noticed a leak - and stayed an extra hour, late on a Friday, to further repair the new system. This was a lot of money to spend and I believe this type of work proves its-self over time, but all-in-all I think the install service went about as well as it could have. I would hire Will-Air again."

Jess Lewis May 19, 2020

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Tom came out on the same day I called and did a detailed analysis of the problem with the fan on our gas furnace, which turned out to be a defective circuit board. Had to order the replacement board, but Tom was able to hotwire the fan so that we had heat in the house that chilly evening. The next day, Rob (the owner) called with an estimate for replacing the bad board. It sounded reasonable, but I mentioned to him that I had seen an alternate board on Amazon.com that looked like it might also work. He was unfamiliar with that particular part, but after we hung up, he took the initiative to confirm that that alternate part would in fact work, which saved me more than $100 for the board. Rob then came out a few hours later (even earlier than he had promised) to install the board and check out the whole furnace, including the add-on humidifier, to make sure everything was working correctly. Great, fast service. I would certainly hire them again.

William Pence May 19, 2020

  • Howard County, MD
  • Frederick, MD
  • Baltimore County, MD
  • Montgomery County, MD
  •  
5389 Enterprise Street, Suite F, Sykesville, MD. 21784

410-549-9300

sherry@willairllc.com

Licensed & Insured: MD HVAC 3303 | WSSC FG7 | MD Gas Fitter License Number 92788

HOURS
M-F: 7am-4pm
Sa-Su: CLOSED